Fundraising Recurring Update – FRU

FRU transaction type will be generated when the credit card on a recurring donation is updated.

In the explanation, we’ve abbreviated “Campaign Data” to “CD” for clarity.

Row 1: Column headings. We’ve selected the most important columns for this explanation.
Row 2: First recurring transaction. Here the supporter made an credit card donation for $10 a month, on the 24th November
Row 3: FRU card update: This shows that the card being used for the transaction was updated. You can see that the ID (CD11) is the same as the previous transaction since this change relates to that transaction (CD2)

1	Supporter ID	Campaign date	Campaign Status	Campaign Type	Campaign Data 2	Campaign Data 4	Campaign Data 11	Campaign Data 21	Campaign Data 22
2	250709073	2024-11-24	success	FCR	ND30938406__pm_1LxEcZBm6FbjYhQDudRpPTz6__cus_Okh6CsnB07ql1g	10	BLANK	Other 1 value	Other 2 value
3	250709073	2025-06-01	success	FRU	ND90961485T1727846968119000960__cus_Pkk6CsnB08al2p__src_1QUF8MBm6FbjBhWDSexR9IP8	0	ND30938406__pm_1LxEcZBm6FbjYhQDudRpPTz6__cus_Okh6CsnB07ql1g	change [new card]	Email of User who updated the card on the record or hub-supporter_id if the supporter updated the card via the Supporter Hub

Recurring transaction gadget

When a credit card is updated a new payment token gets created. For this reason the original transaction is set to CANCELED and a new transaction is created with a new payment token and the initial transaction value shows up as $0. In exported data this will be represented as an FRU transaction and will have the transaction ID for the original FCR in the campaign data 11 column and that can be used to track the update back to the original recurring schedule.

On the supporter’s record, this will be seen as an FCR.

Example of how updating a credit card displays in the Recurring Donation gadget on a supporter record. The CANCELED transaction in red is the original recurring and the green is the updated transaction with the new credit card/ token.