Paysafe SEPA Direct Debit setup

This document covers the setup of Direct Debits with SEPA (Single Euro Payments Area) using the Paysafe payment gateway.

Overview

In addition to allowing your supporters to donate using their credit or debit card, you can also allow them to set up regular payments directly from their bank account using SEPA direct debit. The Single Euro Payments Area is an initiative that covers a number of EU member states, as well as some non-member territories.

Before you begin, we strongly recommend that you explicitly confirm the payment methods and currencies available to you with Paysafe.

As the currency will be fixed with the AccountID of your Paysafe gateway setup, it will not be necessary to include a currency form field on your donation pages. We only support recurring (regular) payments for Direct Debit, and you will still need to include the ‘Recurring payment’ field as a hidden field on the page, with a fixed value of ‘Y’.

Before setting up

Before creating donation pages using the Paysafe gateway you will need to have arranged your merchant account with Paysafe. You will also need to decide what base URL you would like to use for your donation pages, and ensure that a certificate exists for it on our load balancer.

Setting up the gateway

It is recommended that you create and keep two separate gateway records in your account, one to be used for testing and one linked to your live gateway. Donation pages should be linked to a test gateway initially, and then switched to a live gateway before launch. To create each one:

Click on Hello YOURNAME , then select Account settings > Gateways in the pop-up menu.
Click New Payment Gateway to create a new entry
The fields are set up as follows:

Field	Description
Reference name	A unique name for the gateway. It is a good idea for the name to include the type of gateway (eg. Paysafe), the currency, and whether it is a live or test gateway.
Select gateway	Select the Paysafe gateway
Username	Your Paysafe account user name.
API key	Paysafe will provide this, along with your Account ID. You will typically have one Account ID for each of the currency you have enabled in your Paysafe account.
Account ID	See above.
Currency	Select the appropriate currency for the gateway, subject to what you have agreed with Paysafe. Note that changing this field in Engaging Networks will only change how currency is reported in our platform. The actual currency of the donations is determined by the currency of your Paysafe account (Account ID).
Test mode	Should be checked for a test gateway, but must be unchecked for a gateway that will accept live donations.

Form Fields

The following fields should be set up in the default supporter record with the appropriate field ‘tag’ and added to your donation form.

Standard fields – required for every Paysafe donation page

Field	Mandatory	Field type	Description
Email Address	Mandatory	Alphanumeric	Supporter’s email address
First Name	Mandatory	Alpha	The supporter’s first name.
Last Name	Mandatory	Alpha	The supporter’s last name.
Address 1	Mandatory	Alphanumeric	The first line of the supporter’s address
City	Mandatory	Alpha	The address city of the supporter
Region	Mandatory	Alpha	The address region of the supporter, you can provide a drop down list of counties or allow the donor to enter this themselves.
Postcode	Mandatory	Alphanumeric	The donors postcode.
Country	Mandatory	Alpha	The country of the cardholder. This should be a 2 character code for the country. For UK Direct Debits use GB as the code. As the BACS donation page is UK only, this field can be hidden on the page.
Donation Amount	Mandatory	Numeric	May be entered as a whole number, or with two decimal places. Eg. Twelve pounds may be entered as ’12’ or ‘12.00’. You may want to consider using the ‘select with input’ or ‘radio with input’ field types ‚Äì see below.

Fields required for Direct Debits

For Direct Debit payments you will also need to collect the following details:

Field	Mandatory	Field type	Description
Payment Type	Mandatory	Alpha	SEPA
Bank Account Type	Mandatory	Alpha	CHECKING, SAVINGS or LOAN This can be hidden on the page. For most accounts, you can use CHECKING.
Credit Card Holder Name	Mandatory	Alpha	The full name of the bank account holder.
Bank Account Number	Mandatory	Alphanumeric	The IBAN (International Bank Account Number) account number to be used for making the payment.
Bank Routing Number	Mandatory	Alphanumeric	The BIC (bank identifier code) associated with the bank account number.
Recurring Payment	Mandatory	Alpha	Y We currently only allow recurring payments for Direct Debit.
Recurring Frequency	Optional	Alpha	Permitted values are: MONTHLY, QUARTERLY, SEMI_ANNUAL and ANNUAL. If the field is not submitted, the default will be MONTHLY.
Recurring Day	Optional	Numeric	The day of the month on which the recurring payment should be taken, from 1-28. If the field is not submitted, the default recurring payment day will be taken from the “day” of the Recurring Start Date.

To ensure that users provide correct input, consider using validators on the form fields whenever possible. There are several built in validator types which can be created to deal with standard Alphanumeric data or donation amounts, but you can also create custom validators using regular expressions. When dealing with payment gateways pay particular attention to input that could cause problems. For Paysafe, the following overview is a list of characters which should never be part of any data submitted as part of the Direct Debit setup, as it will result in an error:

Character	Code	Description
“	22	Double quotes (or speech marks)
;	3B	Semicolon
^	5E	Caret, circumflex
*	2A	Asterisk
<	3C	Less than (or open angled bracket)
/	2F	Slash or divide
[	5B	Opening bracket
]	5D	Closing bracket
\	5C	Backslash