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Payment Gateways summary

When a donor submits one of your donation pages, the secure payment information is submitted to a ‘payment gateway’. These gateways authorize the payments, process the funds, and feed back transaction details to Engaging Networks.

Overview

This document will highlight some key differences between each of the payment gateways we integrate with, so help you decide which you would like to use for your fundraising pages. It won’t cover transaction fees or costs and it won’t take into account the different requirements each gateway has for organizations wishing to use it.

An important point to bear in mind is that choosing, applying for, setting up and testing your payment gateway can be a time-consuming process: it generally takes a lot longer than setting up the page itself. Therefore, be sure to build in plenty of contingency into your schedule for this.

The restrictions detailed below are imposed by the individual gateways, not the Engaging Networks software.

Links to setup instructions on each gateway are linked at the end.

How does Engaging Networks integrate with a gateway?

We don’t store sensitive credit card details ourselves. When a supporter fills in those fields on the form, our tokenization solution (VGS) will collect and tokenize the donor’s credit card data immediately after it is submitted by the donor, and then securely save it in a vault. Then this info gets passed by VGS to a payment gateway to process the payment, debit the donor and credit your account with them. 

Recurring payments

Some gateways can manage recurring payments. Below is a table detailing what recurring payment options are available for each gateway. For each one, the options are:

Standard: Recurring payments are supported, and managed in Engaging Networks. This means that when the first payment goes through, Engaging Networks receives a reference code for that series of recurring payments. The schedule is set up in our system, and based on that we trigger the future payments by passing the reference code to the gateway again. You can edit, cancel and pause recurring payments in the recurring donations gadget.

Gateway managed: In this case, recurring payments are supported, but they are managed by the gateway and not Engaging Networks. On page submission, Engaging Networks send the amount and schedule details to the gateway. You will be unable to subsequently change or stop the recurring payments details in Engaging Networks – you’ll need to do it in the gateway.

PDD (paperless direct debit): PDD is based on bank account details rather than credit or debit card details. Setting up a PDD authorises the donor’s bank to make a regular transfer directly based on the schedule submitted. Additionally, an Encrypted Bank Store option is available to securely process bank details directly on Engaging Networks forms in order to then import into the desired processor.

None: Recurring payments are not supported.

Gateway

Recurring options

IATS

Standard and/or ACH

Moneris (eSelect)

Gateway managed

Moneris (vault)

Standard

PayPal Express Checkout

Standard

PayPal Payments Pro

Standard

Paysafe

Standard and/or PDD/SEPA*

Payflow Pro

Standard

Stripe

Standard and or PDD/SEPA

Vantiv

Standard

Worldpay

Standard

ACI

Standard and/or ACH

Credit/Debit Card Payment Types Accepted

Gateway

American Express

Visa

Mastercard

Maestro

Carte Bancaire

Carte Bleue

Diners

Laser card

Discover

JCB

Dankort

ACI

 

 

 

 

 

 

 

Worldpay

 

PayPal Payments Pro

 

 

 

 

 

 

 

IATS

 

 

 

 

 

 

 

Paysafe

 

 

 

 

 

 

 

Vantiv

 

 

 

 

 

Payflow Pro

 

 

 

 

 

 

 

Stripe

 

 

 

 

 

 

Moneris

For Moneris, the card type is derived from the credit card entered

PaySafe (formerly Optimal Payments)

For Paysafe, the card type is derived from the credit card entered

Paysafe – PDD/SEPA

Not based on card: valid UK bank account required

PayPal express checkout

Uses donor’s PayPal account instead

Other Payment Types Accepted

Gateway

EFT

ACH

Bacs Direct Debit UK (PDD)

SEPA

iDEAL

Sofort

Bancontact

Apple Pay

Google Pay

PayPal One Touch

Venmo

ACI

 

 

 

 

 

 

 

 

 

 

Worldpay

 

 

 

 

 

 

 

 

 

 

PayPal Payments Pro

 

 

 

 

 

 

 

 

 

IATS

 

 

 

 

 

 

 

 

 

 

Paysafe

 

 

 

 

 

Vantiv

 

 

 

 

 

✓*

 

 

 

Payflow Pro

 

 

 

 

 

 

 

 

Stripe

 

 

 

 

Moneris

 

 

 

 

 

 

 

 

 

 

 

*Vantiv can support Apple Pay but configuration requires help from a developer. Contact support for more information.

Currencies and Countries Supported

Gateway

Currencies

Countries

ACI

USD only.

US, UK

Worldpay

Supports a range of major currencies, but these must be setup on the gateway first.

US, UK

PaySafe

Supports a range of major currencies, but these must be setup on the gateway first.

US, UK

Payflow Pro

Also supports a range of currencies that must be agreed with the gateway when you setup your account.

US, UK, Australia, Canada, France, Hong Kong, Italy, Japan, Singapore, Spain 

PayPal Payments Pro

Also supports a range of currencies including USD, GBP, EUR, and CAD, that must be agreed with the gateway when you setup your account.

US, UK, Australia, Canada, Ireland

IATS

USD, CAD, GBP, EUR or CHF. Choose just one currency to use at gateway setup.

US, Canada, UK, Czechia, France, Italy, Netherlands, Spain

Vantiv

USD (default), AUD, CAD, CHF, DKK, GBP, HKD, JPY, NOK, NZD, SEK, SGD

US, UK

Moneris

USD or CAD.

US, Canada

Paypal express checkout

Uses donor’s PayPal account

n/a

Stripe

Supports a range of currencies, including USD, GBP, EUR, CAD, AUD, CHF, JPY, and VND, that must be agreed with the gateway when you setup your account.

US, UK, Australia, Brazil, Canada, Czechia, France, Germany, Ireland, Italy, Japan, Netherlands, Poland, Spain, Switzerland

Supporter Management Capabilities in Engaging Networks

Gateway

Refund

Partial Refund

Update Recurring Amount

Update Card Number (Recurring Gift)

Update Card Expiration (Recurring Gift)

Update Recurring Charge Date

Update Recurring Frequency

ACI

 

 

 

Worldpay

 

 

 

 

PaySafe

 

Payflow Pro

 

PayPal Payments Pro

 

 

 

IATS

Vantiv

Moneris*

 

 

 

 

Stripe

*Please note: This applies to Moneris Vault only. Gift management including refunds are not supported directly through Engaging Networks for Moneris eSelect Plus. Learn more here.

Additional notes

Worldpay

When you are setting up a Worldpay account, you will also be required to send a screenshot of the donation page and to ask them to whitelist our IP addresses. Your local client support will be able to supply the IP addresses.

Paypal Express Checkout

This type of gateway doesn’t require any credit card details on the page. The supporter is directed off to PayPal when they submit the form. There they login to their PayPal account to make the payment. When they are done, they are returned to the Engaging Networks campaign for your “thank you page” or for an action redirect. PayPal Payments Pro functions as a normal gateway, however.

Moneris

Moneris Canada offers two different gateways: Moneris eSelect and Moneris Vault. They function in similar ways, but have different terms and conditions. Recurring payments are also managed differently.

Test Mode

There is an option when adding a gateway to an account to enable Test Mode. Credentials for a test gateway can be different than the credentials for the live gateway and are usually provided by the gateway. Test credit card numbers can be used with the test gateway and those are provided in the articles for each individual gateway below. All gateways with Test Mode enabled will generate transactions with TEST prepended to the payment type field which can be used to differentiate them from live transactions.

Further reading

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