Breadcrumbs

Event Features

The Events page type is designed to promote and sell tickets for events, providing event details and guiding supporters through the ticket purchasing process. Optional features can be enabled as needed to support specific event requirements, allowing functionality to be tailored based on the needs of each event or organization.

Waitlist

Waitlist is an optional setting that can be enabled on a ticket type to allow supporters to sign up for waitlist should the ticket type sell out (maximum quantity be met). If more tickets become available, supporters on the waitlist will be sent an autoresponder offering them the available ticket to claim.

After the ticket quantity has been met, rather than selecting the number of tickets to purchase, supporters can click a labeled button to join the waitlist.

image-20260805-174039.png
Before ticket is sold out


image-20260805-174047.png
After ticket is sold out, with waitlist enabled


Setting up and managing waitlist

  1. Navigate to the page admin settings ( image-20260805-131815.png ) > Tickets or edit the Ticket Block an events page to create or edit a ticket
image-20260805-131924.png
image-20260805-132012.png



  1. Select the Enable Waitlist option at the bottom of the settings and designate the number of days supporters have to claim a ticket
image-20260805-132204.png


  1. After enabling waitlist for at least one ticket type, additional autoresponders and Waitlist labels will become available on the page
image-20260805-134610.png


  1. Configure each of the waitlist autoresponders

Join waitlist

Sent to supporters to confirm they should be added to the event waitlist

This must include the Join waitlist email link inserted with the image-20260805-135405.png icon

Ticket claim

Sent to supporters to notify them if and when a ticket becomes available from the waitlist to tell them claim their ticket

This must contain the ticket claim email link inserted with the image-20260805-135329.png icon

Cancel waitlist

Sent to supporters when are removed from the waitlist by a User

  1. Edit the ticket block on the page and select the icon image-20260805-152845.png to review and configure the applicable waitlist labels as needed
image-20260805-152827.png


  1. After the waitlist settings are configured, the waitlist can be managed by clicking to expand the Events page and selecting image-20260805-154334.png .

Read more here about managing the waitlist and reporting.
image-20260805-154753.png


Recurring Events

A recurring event provides a place to manage and track events that happen on a regular schedule, such as weekly meetings, monthly workshops, or annual conferences. Instead of creating a new event each time, Users can define a recurrence pattern and make changes that apply to future occurrences when appropriate.

Setting up Recurring Events

  1. Navigate to the page admin settings ( image-20260805-131815.png ) > Event Details > Event Schedule and select Recurring Event

  2. Click image-20260805-192515.png to schedule the recurring event instances
EventDetails_Recurring.png

  1. Select image-20260805-192723.png or select the image-20260805-193620.png for a date on the calendar
image-20260805-193735.png


  1. Enter the Start Date and Time and End Date and Time for the event

For events that occur at irregular intervals or at a cadence other than weekly or monthly, you can follow steps 1-4 again to add additional occurrences

  1. To repeat the event, select Repeat this occurrence multiple times.
image-20260805-194049.png

  1. Choose whether the event should recur weekly or monthly, designate the day of the week, and date or count of events when the occurrences should end
image-20260805-194656.png


Managing and modifying Recurring Events

  1. Navigate to the page admin settings ( image-20260805-131815.png ) > Event Details > Event Schedule and select image-20260805-192515.png

EventDetails_Recurring.png

  1. Find and click into the occurrence on the calendar or use the edit the occurrences on the top of calendar the one you want to review or modify
image-20260805-202630.png


  1. Occurrences can be removed in bulk by selecting the checkbox next to each and clicking the Removing X Occurrences button
image-20260805-203722.png


  1. Click the image-20260805-202828.png icon to expand the event details and make any necessary changes or remove the occurrence if it is in the future
image-20260805-202904.png

Modifying the schedule allows you to update only that occurrence or apply the change to all subsequent

Screen-Shot-2021-05-28-at-2.20.50-PM.png